The launch site is in the Masai Mara game reserve. Normally the prevailing winds mean the balloon travels in the North Westerly direction although this can be variable. You have no steering on the balloon as it travels free with the wind. Sometimes, however, there are different winds at different heights and the pilots will do their best to take full advantage of this to improve the flight. On average the flight is approximately 1 hour and approximately 20 kilometers although the distance traveled is completely dependent on the wind speed. If on the very rare occasion you head quickly towards Tanzania border you have to land early. If you fly for less than half an hour you are refunded half your money.
Clients should be fit to climb in and out of the basket unaided. They must be able to hold on to rope handles with both hands, bend their knees to a sitting position and be able to hear any instructions given by the pilot. Clients should avoid flying if they suffer from brittle bones, recent bone fracture, back and neck problems or any previous illness or operation that might be aggravated by a bumpy landing. If in doubt they should consult their doctor and they should notify the pilot before takeoff. If clients suffer from any form of fitting, collapse or heart problems, they must notify the pilot before takeoff and make him aware of any medication they carry to be sure to take the medication with them in the balloon.